Reports and Documentation
09/10/2001
This web page offers a guide to the form, content, and style of student
Project Reports.
There are sections on:
What students don't do
Students typically omit things like:
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contents page
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page numbers
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introduction
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section headings and descriptions
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explanations of why diagrams are included and what the diagrams mean
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cross references between text and appendices
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summary and/or conclusion
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contents page for, and introduction to, appendices
Report
structure - Principal components
Reports have a traditional structure.
A good report will usually contain each of the following components
or sections:
A well presented report will also be word-processed (or typed), usually
as a single integrated document, and will have page numbers.
Minimally
a report must have:
A well presented report will also be word-processed (or typed), usually
as a single integrated document, and will have page numbers.
Title page
in general, the title page of a report will show:
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report title
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name(s) of author(s)
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title(s) or position(s) of author(s)
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submission date
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distribution list
For an assignment:
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title
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name(s) of author(s)
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course / subject / group details
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the due date for the piece of work
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FAO (For Approval Of) tutor.
Acknowledgements
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when an author has had help from others, the report should include some
mention of the nature and quantity of the assistance given, as well as
the name(s) of help-givers.
Synopsis
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All but the most trivial of reports should have a very brief summary or
outline, on the first page after the title sheet.
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The sysnopsis for a small report may be a single sentence, and for a larger
report would not be more than a small paragraph, encapsulating the contents
of the report. (See for example the first sentence describing the contents
of this Web page.)
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A reader should be able to see, almost at a glance, the main topics or
themes dealt with in the report.
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(Often, a synopsis will have under it a list of keywords which act as a
reference to the report's contents.)
Contents
page(s)
will include:
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Section headings displayed with relevant page-number.
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sub-section headings where appropriate (also with relevant page-numbers.)
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A general guideline as to whether a sub-section heading should be included
in the contents page is whether its inclusion will (a) be useful for the
reader, or (b) help to give a good preview of what is to come.
Introduction
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'Background' and rationale for the report
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preview and 'setting the scene'.
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This section (hopefully) whets the reader's appetite.
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It may be appropriate to bring to the reader's attention particular themes,
issues or questions which are raised in thebody of the report.
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(NB: the Introduction is sometimes the last section of a report to be finished!)
Body of report
Generally, the body of a report will comprise: facts, details, findings
etc. - ie: the main text - the primary content and raison d'etre of the
report.
The main text should also include:
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descriptions and explanations of how facts were obtained or the findings
were achieved
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references to sources
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cross-references to additional material in appendices
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The body of the report may be in chapters and/or sections.
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Where appropriate, a chapter or section may have its own Introduction and
Conclusion sections.
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Sometimes, in larger reports a chapter or section may have its own Contents
page.
Long passages of text should be broken up by using sub-headings.
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Only use paragraph numbering in reports which are intended for group discussion
and reference.
Summary
The Summary is :
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a review of the report's contents
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a recapitulation or descriptive overview of the main points or principal
themes within the report ie: a summary of what the reader has been shown
in the text
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(it is NOT a list of section headings.)
Conclusion
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The Conclusion builds on the contents of the Summary
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and references the Introduction. For example: have the objectives defined
(or the questions asked) in the introduction been attained (or answered).
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The Conclusion discusses emergent issues such as the results and answers
provided by the report and , just as importantly, any questions or problems
which have come to light during the project
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The Conclusion will provide an evaluation of the contents of the report,
and the methods used, as well as any difficulties encountered in gathering
material for the report
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The Conclusion provides a space for the author or team to include their
own thoughts (considered judgements) and opinions;
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and rounds off the report.
Appendices
typically comprise:
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supporting information;
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working material
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If an appendix exists, there must be some reference to it within the report.
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Appendices typically have some brief Introduction as well as a Contents
page (if there are more than two appendices).
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Appendices' pages should be numbered (by hand if necessary)
Bibliography
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A bibliography is in essence an ordered list of texts (books, periodicals,
etc) which have been used (implicitly or explicitly) in compiling the report.
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Some of the texts in the bibliography will appear in the References section
(often more than once)
Typically there are three types of reference in reports:
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References to sources
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References to additional notes
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References to appendices and cross-references
References to Sources
other texts from which information, ideas, quotes etc., have been taken
My preferred reference format within a text
is as follows:
Drewry says "The Simpleton Email
System is not very good" (Drewry,1999).
or
Drewry (1999) suggests that the Simpleton
Email System is not as good as it should be.
or
One author has suggested a number of times
that the Simpleton Email System could be better (e.g., Drewry,1999a;
Drewry,1999b).
The references for the above in the
References section would be:
Drewry, T. (1999a) On Strange Email Systems,
Some Pub.
Drewry, T. (1999b) Reports and Documentation,
URL: http:etc/etc.
(Note the URL
in last example)
The format of the above references is
as follows:
Surname - Initial(s) - publication date -
Title of text - Publisher/URL
When a source is a text derived from e.g., an anthology, then
the reference might be:
Drewry, T. (1999a) 'On Strange Email Systems',
in DeVille, C., ed. (1999) Millenial Madness, McGripe-Valley
i.e. Surname - Initial(s) - publication date
- Title of text - in
Surname - Initial(s) - publication date - Title of text - Publisher
The above referencing system can also be more
detailed, e.g.,
(Drewry, 1999:12)shows
the relevant page number is 12
Other variations:
(Drewry, 1999:12-13),
(Drewry,
1999:12ff),
(Drewry,
1999, ch. 3)
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I put references at the end of the text, in alphabetical order, in a section
'References'.
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Some authors put their references within the main body of the text either:
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at the bottom of the page on which the reference is made, or
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at the end of a section / chapter of the text in which the references have
been made.
References to Additional Notes
additional material and notes which expand on , exemplify, or provide
arguments in respect of the text
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The reference pointers to additional notes are usually superscript
numbers
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I usually have a Notes section at the end of a report - i.e. as End-notes.
Since the End-notes are automatically created by the word-processor, the
references are listed in order. In a long report of many sections
and/or chapters, it can be useful to group the references by the section
or chapter in which they were made.
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Some authors put their Notes within the main body of the text either:
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at the bottom of the page as Footnotes, or
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at the end of a section / chapter of the text in which the notes are referenced.
References to appendices and cross-references
for example:
(see Appendix 1)
(see 'Interesting Section' above/below)
(see 'Interesting Section' in chapter 2)
Notes on Presentation
and Style
Internal structure
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plan paragraphs
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construct sentences carefully (rule-of-thumb: max. 20 words)
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use sub-headings to break up large blocks of text
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in longer reports use recapitulation to remind readers of previously stated
reasons and arguments (eg; when continuing some theme or argument started
in an earlier chapter).
Content
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make sure you include what is necessary
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be concise but thorough
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be sure that your facts are correct
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exclude irrelevant material
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justify conclusions
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ensure that your logic is correct
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aim for clarity both in language and in exposition of concepts.
Words
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short and concise where possible;
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no unfamiliar jargon;
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avoid impressive words;
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use transitive verbs (eg: 'does', not 'is done by');
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simple prepositions (eg: 'now', NOT 'at this point in time');
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use 'former', 'latter', - as little as possible;
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any pronoun (eg: 'it', 'this', etc) should be close to the phrase to which
the pronoun relates;
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caution with qualitative words (eg: 'quite', 'very', 'appreciable');
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Don't start sentences with words like: 'Clearly', 'Of course', 'Obviously',
'Thus', 'Therefore'.
Diagrams
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any diagram, figure or graph in a report should have an explanation close
by, ie: a sentence or two explaining why it is there, or some explanatory
reference within (if possible) adjacent text.
Cross references
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include appropriate cross-referencing, eg:
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between sections and appendices
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between text and diagrams
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conceptually across sections.
Attitude
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do not overestimate your readers' knowledge;
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do not underestimate your readers' knowledge;
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talk to your reader (not down-to, or up-to);
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be serious but not solemn (do not be chatty);
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use humour with great caution;
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never use sarcasm.
Bibliography
for this Web Page
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Peter Checkland, (1986) 'Systems Thinking, Systems Practice',
Wiley.
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F.W.Brookes, (1982) 'The Mythical Man-Month', Addison-Wesley
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G.Watkins, Lecture notes. UWE Bristol.
Please note that both the above books should
be read (if not purchased) by anyone who is interested in Information Systems
and Software.
See also:.
Printing this Document
Feel free to send this document to the printer.
However, be aware that you may get more than you need or want.
A much better strategy is to
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click on the 'File' button in the Menu bar
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choose 'Save as'
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identify the disk and directory to which you wish to save
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click on the down arrow besides the 'Save File as Type' box
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choose 'Plain text'
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and save the file to disk
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(if you don't have a floppy with you, save the file to disk and send it
to yourself using email)
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later you can load the file into a wordprocessor and print out the parts
of the text you need.
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Be aware that all normal copyright restrictions apply,
ie: you can take a copy for your own use but not for distribution in any
form.